15 general skills or competencies (Job family competencies) for IT Project Manager II
Skill definition-Examining internal processes within a business to increase efficiency and align with the business goals.
Level 1 Behaviors
(General Familiarity)
Explains the flow of the business process analysis to produce accurate reports.
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Level 2 Behaviors
(Light Experience)
Gathers data, information, and resources relevant to the business process.
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Level 3 Behaviors
(Moderate Experience)
Monitors the implementations of the improvements and changes of the business process.
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Level 4 Behaviors
(Extensive Experience)
Leverages data and analytics to drive business insights and process optimization.
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Level 5 Behaviors
(Mastery)
Conceptualizes workflow analysis standards and processes to strengthen company culture.
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Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Describes the methodologies and processes in adopting the DevOps model.
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Level 2 Behaviors
(Light Experience)
Assists in the implementation and management of proper DevOps techniques for building scalable applications.
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Level 3 Behaviors
(Moderate Experience)
Evaluates each release automation and generate reports to improve future releases.
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Level 4 Behaviors
(Extensive Experience)
Manages DevOps program to encourage a culture of continuous improvement.
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Level 5 Behaviors
(Mastery)
Designs and lead the implementation of continuous testing routines within a DevOps pipeline.
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8 soft skills or competencies (core competencies) for IT Project Manager II
Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Describes the importance and impact of maintaining high-quality standards.
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Level 2 Behaviors
(Light Experience)
Deals with root causes of problems wherever they exist.
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Level 3 Behaviors
(Moderate Experience)
Consults on discrepancies between quality and safety objectives.
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Level 4 Behaviors
(Extensive Experience)
Oversees performance evaluations to check adherence to the prescribed quality standards.
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Level 5 Behaviors
(Mastery)
Establishes and implements quality improvement best practices and initiatives across the business.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Sets up processes to ensure delivery of high-quality work.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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Summary of IT Project Manager II skills and competencies
There are 0 hard skills for IT Project Manager II.
15 general skills for IT Project Manager II, Business Process Analysis, DevOps, Change Management, etc.
8 soft skills for IT Project Manager II, Quality Focus, Attention to Detail, Working under Pressure, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Project Manager II, he or she needs to be proficient in Quality Focus, be proficient in Attention to Detail, and be proficient in Working under Pressure.